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How to Open a Support Ticket the Right Way
Jul 24, 2026, 4:12 PM by Ernesto Bravo
If you need technical help or have questions about your services, you can easily open a support ticket from your client dashboard.
Here is how to do it:
* Go to **Support** > **Open New Ticket**
* Select the related department or category
* Enter a clear and detailed **Subject**
* In the **Message** field, include:
- The exact issue you are facing
- The product or service involved
- Any actions you already tried
- Screenshots (if possible)
Please avoid opening multiple tickets for the same issue. Our team will respond shortly and assist you step-by-step.