How to Open a Support Ticket the Right Way

Dec 1, 2022, 12:00 AM by admin
  • If you need technical help or have questions about your services, you can easily open a support ticket from your client dashboard.
  • Here is how to do it:
  • * Go to **Support** > **Open New Ticket**
    * Select the related department or category
    * Enter a clear and detailed **Subject**
    * In the **Message** field, include:
     - The exact issue you are facing
     - The product or service involved
     - Any actions you already tried
     - Screenshots (if possible)
  • Please avoid opening multiple tickets for the same issue. Our team will respond shortly and assist you step-by-step.
  • We are here to help you!
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